Care Elite Limited is committed to creating the right customer environment. Our team’s achievements and interactions with clients and stakeholders are testament to our effective management. The attitude of our staff, the clarity of our communications and the concern we have for all client issues, all play a part in maintaining the best standards in the home.
We have a duty to:
- Be polite and fair
- Answer phone calls, emails and letters promptly
- Keep appointments promptly
- Explain decisions and make them easy to understand
- Listen to clients views and respond to them
- Arrange for an interpreter if needed
- Accept the client’s right to complain and deal with complaints professionally
- Keep information confidential
Please send completed application forms to email@example.com or you can use the form below to send your details.